Here we will provide transparency around service availability and performance for Funraise products as well as notifications for upcoming maintenance windows!
Funraise Platform
Operational
90 days ago
100.0
% uptime
Today
Donation Forms
Operational
Campaign Sites
Operational
Payments
Operational
90 days ago
100.0
% uptime
Today
Peer-to-Peer Fundraising
Operational
90 days ago
100.0
% uptime
Today
Live Events
Operational
90 days ago
100.0
% uptime
Today
Giving Pages
Operational
90 days ago
100.0
% uptime
Today
Donor Portal
Operational
90 days ago
100.0
% uptime
Today
Reader App
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Aug 7, 13:07 PDT
Monitoring -
On Friday, August 7, 2026, beginning around 8:00 AM MDT, some customers experienced slow or inconsistent Platform performance. This affected workflows such as loading lists, adding supporters, imports, and entering offline transactions. Some actions may have timed out in the browser even though the server-side request later completed, which may have caused duplicate records when the action was retried.
PayPal checkout attempts may also have seen intermittent failures during this period.
Our investigation identified abusive automated traffic targeting a public PayPal checkout endpoint. This traffic caused upstream PayPal rate limiting and increased load on Platform services, contributing to elevated latency and intermittent errors.
We applied additional traffic filtering and rate controls, and the service is recovering. We are continuing to monitor Platform latency, error rates, and payment behavior. We are also preparing an application-level protection update to further reduce the likelihood of similar PayPal order-creation traffic affecting Platform availability.
Aug 7, 10:00 PDT